POLICIES AND TERMs:

                                              Mission Digital graphics Ltd Privacy Policy
 

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Mission Digital graphics Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact us using our secure contact form. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.
 

Information collected
 

We collect information from visitors to this website through the use of online forms / email hyperlinks, and every time you email us your details. We collect additional information automatically about your visit to our website. Please see our cookies policy below for more details.
 

Use of personal information
 

We process personal information collected via this website for the purposes of:
- Providing and personalising our services.
- Dealing with your inquiries and requests.
- Administering orders and accounts relating to our suppliers or customers.
- Maintaining information as a reference tool or general resource.
- Providing reservation or booking services.
- Providing you with information about products and services.

If using a data capture form
 

We will send you information according to the preferences you submitted via our data capture form. If you would like to change these preferences at any point, please email us via the secure contact form, or call us (+44 (0)07767857974). Alternatively you can also write to us (Mission Digital Graphics Ltd, 22 Holland Street, East Sussex, BN2 9WB).
 

Marketing
 

Please note that we will never use the information you have provided us with for marketing purposes, nor will it be passed to any third parties for marketing purposes.
 

Disclosures
 

If no sharing of data with 3rd parties:
We will not share your data with third parties except as required to do so by government bodies and law enforcement agents.
 

Other websites
 

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us. (Mission Digital Graphics Ltd, 22 Holland Street, East Sussex, BN2 9WB).
 

Internet-based transfers
 

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
 

Amendments
 

Please note that this privacy policy is subject to change from time to time. It was last reviewed 25th August 2021.
 

Use of cookies
 

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org

Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.
 

Mission Digital Graphics Terms and Conditions

A copy of our terms and conditions is provided with each fee proposal. To request a copy, please email us at studio@wearemission.digital or write to us at Mission Digital Graphics Ltd, 22 Holland Street, East Sussex, BN2 9WB. It was last reviewed 25th August 2021.
 

MISSION DIGITAL GRAPHICS Ltd. GDPR
 

Confidentiality
 

We have always, and continue to, treat all data we receive and works submitted as strictly confidential.

GDPR policy

• Basis of and scope of data storage:

  • We store and process data only as agreed by the client or as required in order to perform services requested by the client. We regard all details we do store as confidential.

  • We do not engage in any profiling activities.

  • We never share data with 3rd parties (e.g. for advertising, marketing, data analysis or similar).

• How we obtain data:

  • Data we hold will consist solely of information that you provide to us (e.g. contact details you enter on forms or correspondence), or is determined through your direct interaction with our website (e.g. your IP address).

• Data we hold consists of:

  • Contact information: Your name. Company name (if applicable). Postal address. Country. Email addresses (if applicable). Telephone number (if applicable).

    This is used so that we can contact you when needed (e.g. to send invoices, certificates you have requested, communicate information affecting your account or our service to you, etc.)

  • Payment information: Payee name. Billing contact details (if applicable). Card type (e.g. Amex, Visa) (card payments only). Last 4 digits of payment card (card payments only). Date and amount of payments.

    This data is kept purely to allow cross-checking in the event of accounting imbalance, customer payment enquiries or investigation by tax authorities (i.e. mandatory accounting requirements).

  • Information you supply relating to works you have lodged with us (i.e. copyright ownership and work titles).

  • Enquiries we have received via email, web-form or post.

  • We may also store your IP address for security reasons and to enable us to investigate technical problems if you experience a fault whilst using our site.

• Retention policy:

  • We retain personal data that you supply for as long as you are a client with an active account, and for as long as we are legally required to do so (e.g. by tax and accounting regulations).

  • Where data may exist on back-ups, these are regularly changed and expired files (etc.) are securely disposed of when backup media is expired or replaced.

  • General enquiries via web-form, email or post:

    • These are generally kept for a number of years so that we can refer back to them if you send a follow up to our reply, after that they are deleted: At scheduled times throughout the year enquiries over the specified number of years old are removed. The number of years will depend on the type of enquiry and how it was submitted:

      • Any correspondence that may potentially relate to a financial transaction, currently active registration or client account, is treated the same as as tax records (tax records are legally required to be stored for a minimum of 6 years) and deleted after 7 years.

      • All other correspondence is deleted after 2 years.
         

Your rights
 

• Right of access and rectification

  • If you are a client and have need to check any information we hold about you, or need to correct inaccurate information, please contact us via our contact page. For security reasons we will need to ensure that you are the account holder (and may ask you to provide proof of your identity) before we can release any information.

• Right to erasure:

  • If you decide that you no longer need our services and want the data we hold to be deleted, you may cancel your account at any time and we will remove your data once we are legally able to do so.
    (Note: for VAT invoices, and other financial records, there is a minimum retention period of 6 years specified under Paragraph 6, Schedule 11 of VAT Act 1994 and HMRC Notice 700/21 (December 2007), point 2.4. ).

  • If you are not a client, but have contacted us via email/letter, and want any emails, letters, or form submissions enquiries you have made erased please contact us via our contact page and we will be happy to arrange that.
    Please note: for security reasons you must contact us from the address you want removed and we may ask you to prove your identity (i.e. you cannot delete someone else’s data without their consent).
    If you take no action, the data will be securely disposed automatically in due course as part of our routine maintenance activities.

• Complaints, corrections or objections

  • If you have any questions or concerns about information we hold about you, or need to correct inaccurate information, please contact via our contact page.